Terms of Use
This website is operated by Green Goji Ltd ("Green Goji"). Green Goji manages this website and the information contained herein, as well as the tools, products, and services made available or operated on this site to serve you – the User – on the condition that you accept all terms, conditions, policies, and notices expressed herein.
By visiting our website and/or purchasing any of our products, you establish a relationship with our “Service” and agree to be governed by the following terms and conditions (“Terms of Use”), including additional terms, conditions and policies referenced herein and/or available via a hyperlink . These Terms of Use apply to all users of the website, including – but not limited to – browser users, vendors, customers, suppliers and/or contributors of content.
Please read the following Terms of Use carefully before accessing or using the website. By accessing or using any section of the website, you agree to these Terms of Use. If you do not agree to all the terms and conditions presented in this agreement, you should not access the website or use any services. If the following Terms of Use are considered a proposal or offer, acceptance is limited to these Terms of Use.
Any new features or tools added to the current store will also be subject to approval under these Terms of Use. You can access the updated version of the Terms of Use at any time on this page. We reserve the right to update, change, or replace any section of these Terms of Use by posting any changes and/or innovations on the website. Continued use of or access to this platform by the user after changes have been made to the website implies acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that makes it possible to sell products and services and get them to you.
SECTION 1 - TERMS OF USE OF THE ONLINE STORE
By agreeing to the following Terms of Use, you are affirming that you are at least 18 years of age.
Under no circumstances may you use our products for illegal or unauthorized purposes, nor may you, by using the website, violate any applicable laws in Portugal (including – but not limited to – Copyright Laws).
Under no circumstances may it transmit any type of virus or destructive computer code.
Failure to comply with or violation of any of the Terms of Use will result in immediate termination of the right to use our website.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse sale to any User, for any reason and at any time.
The User understands that their information (except credit card details) may be transferred unencrypted and a) transmitted over various networks; and b) undergo changes to conform to technical requirements of networks or devices. Credit card information is always encrypted when transferred over different networks.
The User agrees not to reproduce, duplicate, copy, sell, resell or exploit any portion or section of the site, use of the site, or access to the site, or any contact on the site without our written permission.
The sections of this agreement are for convenience only and do not limit or affect these Terms of Use.
SECTION 3 - ACCURACY, RELIABILITY AND TIMELINESS OF THE INFORMATION PROVIDED
We assume no responsibility if the information available on this website is not accurate, complete, or up-to-date. The material found on this website is provided for general information and knowledge only and should not be used as the sole basis for making decisions without consulting primary, more accurate, reliable, complete, and up-to-date sources of information. Otherwise, its use will be the sole responsibility of the User.
This website may contain historical information. Historical information is not, by definition, current and should be considered as a reference only. We reserve the right to modify the site's content at any time or under any circumstances, but we are under no obligation to update any information on the site. The User agrees that it is their sole responsibility to keep track of any changes that occur on our site.
SECTION 4 - CHANGES TO ACTIVITY AND PRICES
Our product prices are subject to change without notice.
We reserve the right to modify or discontinue products at any time without prior notice.
We will not be liable, nor subject to penalties, to the User or to third parties for any changes, price alterations, or discontinuation of products.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Some products or services may only be available online through the website. These products or services may exist in limited quantities and are eligible for return or exchange only in accordance with our Return Policy.
We try to be as faithful as possible to the colors and images of our products in the store. However, we cannot guarantee that the User's monitor will display the colors with the desired accuracy.
We reserve the right, but not the obligation, to limit the sale of our products or Services to any person, geographic area, or jurisdiction. This right may be exercised on a case-by-case basis.
We reserve the right to limit the quantities of any product or service supplied.
Any product description or price is subject to change at any time without prior notice.
We reserve the right to remove or discontinue the sale of a product at any time.
Any offer made in exchange for a product or service from the site, when prohibited, will be voided.
We do not guarantee that the quality of the products, services, information, or other material purchased by you will meet your personal expectations.
SECTION 6 - ACCURACY IN BILLING OR ACCOUNT INFORMATION
We reserve the right to refuse any order. We may, at our sole discretion, cancel or limit quantities per person, per household, or per order. These restrictions may include orders placed by the same User/Customer account, the same credit card, and/or orders that use the same shipping and/or billing address.
In the event of a change or cancellation of an order, we may attempt to contact you via email and/or the billing address and/or phone number(s) provided at the time of the order process.
We reserve the right to limit or prohibit orders that we believe are being placed by traffickers, resellers, or distributors.
The User/customer agrees to provide current, truthful, and complete account information. The User agrees to promptly update any account information, including email address, so that the transaction process can be completed and subsequent contact can be established, if necessary.
For more information, please review our Return Policy.
SECTION 7 - OPTIONAL TOOLS
We may give you access to tools that are not part of the site and are provided by third parties, over which we have no control or oversight.
The User understands and agrees that access to these tools is "as is" without any conditions, warranties, or approvals being required.
We assume no responsibility for any issues that may arise from the use of optional tools provided by third parties.
The use of optional tools offered by the website is the sole responsibility of the User, who must ensure they are aware of the terms and conditions relating to those tools, provided by third party(ies).
In the future, we may offer new tools and/or services throughout the site (including the disclosure of new sources and resources). Such additions will also be subject to these Terms of Use.
SECTION 8 - THIRD-PARTY LINKS
Some of the content, products, or services available through our website may occasionally include materials from third parties.
Third-party links on this site may direct you to other websites that are not affiliated with us and with which we have no relationship.
We are not responsible for evaluating the accuracy, timeliness, and relevance of the content presented on these websites, and we assume no responsibility whatsoever in relation to these websites or externally sourced materials, nor do we assume any responsibility in relation to the products and services provided or available on these websites.
We are not responsible for any damage or loss arising from the purchase or use of services, resources, content, or transactions made in connection with third-party websites.
Carefully review the policies and practices of these third-party websites (external links, third-party links) to ensure you understand all the terms and conditions before making any purchase or transaction. Complaints, questions, concerns, or issues regarding third-party links (third-party websites) should be directed to them and not to us.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SHARING
If, of your own free will, the User sends specific information or submissions (for example, when participating in a contest or sweepstakes) or if, without a request from us, the User sends ideas, suggestions, proposals, plans or other materials, whether online, by email, by mail or by other means (for example, “comments”), the User agrees that we may, at any time and without restriction, edit, copy, publish, distribute, translate and use, in any way, the comments that reach us.
We are under no obligation to 1) keep comments confidential; 2) make any payment or provide any compensation in exchange for such comments; or 3) respond to such comments.
We may, but are not obligated to, remove and/or edit content that we consider offensive, unlawful, threatening, defamatory, pornographic, obscene, or that violates any sections or parts of these Terms of Use.
The User agrees and accepts that their comments will not violate any third-party rights, including trademark rights, copyrights, privacy rights, property rights, and others. You further agree that your comments will not contain obscene, abusive, or illegal material, or viruses or similar content capable of affecting the operation of our Service or any related website.
Users may not use fake email addresses and/or fake identities, nor may they make false or misleading statements regarding the origin of their comments, either to us or to the links provided by the website.
The User is solely responsible for the comments they make or write, as well as for their accuracy, truthfulness, and relevance.
We assume no responsibility for comments posted by the User or by third parties.
SECTION 10 - PERSONAL INFORMATION
The sharing of personal information in our store by the User is governed by our Privacy Policy .
SECTION 11 - ERRORS, INCONSISTENCIES AND OMISSIONS
Occasionally, there may be information on our website that contains typographical errors, inconsistencies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping costs, or product availability.
We reserve the right to correct, without prior notice and at any time, errors, inconsistencies and omissions, as well as to change or update information or cancel orders if the information available on our website or any related site is not consistent, and all of this may occur after the User has placed the order.
We have no obligation to update or clarify information available on this website or any related website, including (but not limited to) pricing information, except as required by law.
There is no specific date for the update or modernization of the website or any related websites, nor is there a concrete date for the announcement of this update or modernization occurring on the website or related websites.
SECTION 12 - PROHIBITED USES
In addition to the prohibitions already clarified in the Terms of Use, the User is prohibited from using the website and its content for: a) illegal purposes; b) soliciting others to engage in illegal acts; c) violating any international or national regulations, contraventions, rules and/or laws; d) infringing or violating our intellectual property or violating the right to intellectual property, ours or that of third parties; e) harassing, insulting, disparaging, causing harm, defaming, intimidating or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, origin or disability; f) sharing or sending false or misleading information; g) uploading or transmitting viruses or other malicious code that will (or may be) used in a way that affects the functioning and/or operation of the website and/or any other related website(s); h) collecting or tracking the personal information of third parties; i) sending spam, in any possible form; j) immoral or obscene purposes; or k) interfering with or violating the security conditions of the Service or any website linked to or related to us, throughout the Internet. We reserve the right to terminate your use of our services if you violate any of the above items on our website or on websites affiliated with us.
SECTION 13 - WARRANTY SAFEGUARD AND LIMITATION OF LIABILITY
We do not guarantee that the use of our website will be error-free, in terms of both time and security, or without interruptions.
We do not guarantee that the results obtained from using our website are accurate or reliable.
The User agrees that, from time to time, we may interrupt the operation of the site for indefinite periods of time or cancel the site at any time without prior notice.
The User expressly agrees that the use, or inability to use, of our website is at their own risk.
Within the limits established by applicable legislation, Green Goji assumes no responsibility for any inconvenience or damage that may arise from this.
The User agrees to indemnify, defend and hold harmless Green Goji and its respective superior bodies, subsidiaries, partners, employees, companies, subcontractors, licensors, directors, agents, suppliers, interns and affiliates, from any claim or demand, including attorneys' and court fees, made by third parties due to the User's violation of these Terms of Use or the documents incorporated herein by reference, as well as due to the User's violation of any law or rights of third parties.
SECTION 15 - DISSOCIATION
In the event that the principles constituting these Terms of Use prove to be unlawful, void, or unenforceable, the parts or principles in question shall be removed and dissociated from the Terms of Use and shall not affect the validity and enforceability of the remaining principles.
SECTION 16 - TERMINATION
The obligations and responsibilities of all parties established prior to the termination date of this agreement shall, under all circumstances, remain in effect after the termination of this agreement.
These Terms of Use are effective unless (or until) terminated by Green Goji or the User. The User may terminate these Terms of Use at any time by simply notifying us that they no longer wish to use our products or simply stop accessing the website.
If Green Goji suspects that the User has failed to comply with or violated any of the Terms of Use, Green Goji has the right to terminate this agreement at any time without prior notice, and the User will be held liable for the violation(s) until the termination date of the agreement and/or until we deny access to our services.
SECTION 17 - FULL AGREEMENT
Failure on our part to comply with any principle or right of these Terms of Use does not entitle us to waive that principle or right.
These Terms of Use, as well as any other policies and rules shared by us on this website regarding the supply of products, constitute an agreement between Green Goji and the User and govern the use of our website, superseding any other agreements made in the past or present, proposals (oral or written) and other types of communication between Green Goji and the User (including, but not limited to, any previous versions of the Terms of Use).
Any ambiguity that may exist in the interpretation of these Terms of Use shall not be used against Green Goji.
SECTION 18 - APPLICABLE LAW
These Terms of Use, together with other agreements associated with the activity developed by Green Goji in the management of the website www.drbronner.pt, must be approved and drafted in accordance with Portuguese law.
In case of a dispute, the User may resort to the National Consumer Dispute Information and Arbitration Center .
SECTION 19 - CHANGES TO THE TERMS OF USE
The updated version of our Terms of Use will always be available on this page, and the User can access it at any time. We reserve the right to update, change, replace or supplement any section of these Terms of Use by making changes to our website. It is the User's responsibility to periodically check for changes on our website. Continued use and/or access to our website constitutes acceptance of these changes.
SECTION 20 - CONTACTS
Questions regarding the Terms of Use should be sent to the following email address:
support@drbronner.pt
SECTION 21 - COMPLAINTS BOOK
The User may also file a complaint through the website – https://www.livroreclamacoes.pt